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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janice Solares

August 5, 2025

5  out of  5
rating by Janice Solares
"They take the time to listen to any question I have, they are courteous and very respectful."
We responded:
"Thank you Janice for allowing us to help you with your auto and home insurance. Please let us know if there is anything we can do to help."
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Zander smith

August 1, 2025

5  out of  5
rating by Zander smith
"Very fast"
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Ken Glass

July 31, 2025

5  out of  5
rating by Ken Glass
"I am a long time Jim Merenick State Farm customer and have always had a very good experience dealing with anyone in the office that I have worked with."
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Shellee Higgins

July 29, 2025

5  out of  5
rating by Shellee Higgins
"Jim and staff have been always been so amazing for the many years we have been with them. I can't tell you how many times I had questions or whatever and they have gone above and beyond. Today Tara helped me tremendously and spent a lot of time making sure I understood stuff which was great. Cause sometimes that's not always the case with companies. So it's much appreciated! Thanks Tara!"
We responded:
"Thank you for your business Shellee. Tara is awesome and is always there to help."
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Chelsea Soderberg

July 25, 2025

5  out of  5
rating by Chelsea Soderberg
"So grateful for this team !! I called them in tears because of another insurance company and they were able to help me out with no questions."
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Ashley Frank

July 24, 2025

5  out of  5
rating by Ashley Frank
"As a customer of several years, the team at the Springville State Farm office are always ready to help! Tara was thorough while discussing my policy with me and she took the time to explain what discounts were applicable to me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Heather Fox

July 23, 2025

5  out of  5
rating by Heather Fox
"The best experience I’ve ever had with any insurance company!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jacki Austin-Crosby

July 16, 2025

5  out of  5
rating by Jacki Austin-Crosby
"So happy!! Great customer service and response time. Saved lot of money by switching as well! I've worked mostly with Mark and couldn't be more pleased."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian Mahoney

July 16, 2025

5  out of  5
rating by Brian Mahoney
"Always a good experience at state farm in Springville"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Toby Keller

July 8, 2025

5  out of  5
rating by Toby Keller
"Fixed me up quick. Thanks!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michael Agle

June 19, 2025

5  out of  5
rating by Michael Agle
"Great customer service. Friendly and knowledgeable, I would recommend them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sally Murr

June 13, 2025

5  out of  5
rating by Sally Murr
"Tara was very kind and helpful, answering all of my questions. Everyone I've spoken with in the office has been very friendly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Darryn Goldfus

June 2, 2025

5  out of  5
rating by Darryn Goldfus
"Very nice and always helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Molly Waddington

May 28, 2025

5  out of  5
rating by Molly Waddington
"They always know who I am when I call no matter what agent answers the phone. They are polite friendly helpful and walked me through every step when I needed to put a claim in ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dale Deahn

May 14, 2025

5  out of  5
rating by Dale Deahn
"State Farm has always been a great company to carry my insurance with. I have been with them for over 40 years and have multiple lines of coverage. They are very responsive to any of my concerns or filing a claim. Cameron, Tara and Jim have been awesome in answering any questions I have had over the years. They are always prompt, professional, courteous and just do a great job!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kevin Costner

April 3, 2025

5  out of  5
rating by Kevin Costner
"The State Farm professional helped me with insight on how to reduce my annual premiums and offered other valuable insurance options. It was worth the call."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Richard Federowicz

March 26, 2025

5  out of  5
rating by Richard Federowicz
"Melissa at State Farm was helpful and professional. I was able to get excellent coverage for hundreds less."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Paul Gath

March 26, 2025

5  out of  5
rating by Paul Gath
"Very helpful and pleasant to work with. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Reva Byczynski

March 13, 2025

5  out of  5
rating by Reva Byczynski
"Friendly excellent service. Willing to work with me for payment."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matt Buchholz

February 26, 2025

5  out of  5
rating by Matt Buchholz
"Love this Place. They're Great easy to talk to. Tara is also Great explains things to help you understand better! Great Service as well!"
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Curtis Fisher

February 20, 2025

5  out of  5
rating by Curtis Fisher
"I'd like to thank Jim Merenick and his knowledgeable staff in helping me with all my insurance needs. They're always there to answer all my questions and concerns."
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Eric Maybee

February 20, 2025

5  out of  5
rating by Eric Maybee
"Very helpful and efficient, thank you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tim Cox

February 19, 2025

5  out of  5
rating by Tim Cox
"Very friendly young lady I spoke with very helpful and very quick thank you for the great service you've given me over the years"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Living Plentifull's Moon Divination

February 18, 2025

5  out of  5
rating by Living Plentifull's Moon Divination
"I had a great experience. It was very fast and efficient. Customer service was top notch!! Highly recommend 👌"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shawn Gardner

February 14, 2025

5  out of  5
rating by Shawn Gardner
"Wonderful results and friendly service! Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"