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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Waite

January 29, 2026

5  out of  5
rating by Bob Waite
"Changing insurance to bundle with wife's. Took very little time. People at State farm very helpful. Thanks to all."
We responded:
"Thank you for the fantastic review, Bob! We are always here to help with your insurance needs here in Springville . "
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Robert

January 18, 2026

5  out of  5
rating by Robert
"Excellent service and all of my questions were answered promptly along with a call back that was very nicely done by Isabel. All of the information on our home was updated and was needed for updated pricing and to be used in case of a fire. Wonderful experience!"
We responded:
"Thank you so much for the 5-stars, Robert! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lois Wick

January 14, 2026

5  out of  5
rating by Lois Wick
"They are as always very helpful"
We responded:
"Wow, thank you for the 5-star review, Lois! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Lois, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jim Merenick’s Team is just a call or email away! "
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Joe Krzes

January 14, 2026

5  out of  5
rating by Joe Krzes
"Great service and friendly customer service"
We responded:
"Thank you for your review. We are here for you when you need us!"
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Christina Warner

December 22, 2025

5  out of  5
rating by Christina Warner
"The office of Jim Merenick and staff have always been a big help in any kind of situation I've had. They are very helpful and friendly!"
We responded:
"Thank you for your review. We are here to help!"
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Mrs Franchina

November 26, 2025

1  out of  5
rating by Mrs Franchina
"State farm does not save you money AT ALL , we have never had a claim or a ticket before state farm and during state farm insurance , But we never received any discounts or refunds for safe driving as they promote , my insurance kept going up and we were given excuses of ny taxes went up and other lies , the drive safe program is bogus too ! I was paying 167 dollars when I changed , now it’s 109 for the exact same insurance package ,"
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. Most of our customers enjoy savings from Driver Safe and Save. I can see from your account that you had discounts applied to your policies. I am sorry it wasn't the outcome you expected."
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JACKIE O'DONNELL

November 19, 2025

5  out of  5
rating by JACKIE O'DONNELL
"Tara was most helpful, knowledgeable and customer service focused. Asset to company."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jordan Seltzer

November 4, 2025

5  out of  5
rating by Jordan Seltzer
"Tara was friendly, knowledgeable, and quick to respond to my questions! I had what I needed in less than an hour."
We responded:
"Thanks Jordan, Tara rocks and is always there to help!"
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Just Fun

October 30, 2025

5  out of  5
rating by Just Fun
"I like being a member of state farm insurance cuz the staff is very friendly and helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tonya Stark

October 18, 2025

5  out of  5
rating by Tonya Stark
"This office is very helpful and efficient. I do not have any complaints at all.I would definitely recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joseph Austin

October 17, 2025

5  out of  5
rating by Joseph Austin
"Agent answered all questions and was friendly and helpful. I would give them a try you won't regret it"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Davis

October 16, 2025

5  out of  5
rating by James Davis
"Been dealing with this office since I was 16 years old. Best State Farm office out there. Cameron and Tara are a pleasure to work with these are the people for all your insurance needs."
We responded:
"Thank you James, Cameron and Tara rock! Thanks for your business."
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Lori Johnson

October 7, 2025

5  out of  5
rating by Lori Johnson
"When it was discovered that my dad's house insurance was cancelled due to non payment, the agents worked diligently to get another policy in place."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steve Smith

September 30, 2025

5  out of  5
rating by Steve Smith
"Always helpful and great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ashlyn Campbell

September 29, 2025

5  out of  5
rating by Ashlyn Campbell
"Cameron made it easy for me to switch to the office he works out of, he always let's me know when my insurance is due and what he can do to help if I'm running late on the payment for that month."
We responded:
"Thanks for the rating Ashlyn. Let us know if there is anything we can help you with."
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Ken Kuwik

September 18, 2025

5  out of  5
rating by Ken Kuwik
"Very personable , knowledgeable and friendly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jessica Wiede

September 16, 2025

5  out of  5
rating by Jessica Wiede
"Every time I call the office everyone is very helpful and friendly. They answer my questions quickly and are always nice in the phone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lauren Helmbrecht

September 15, 2025

5  out of  5
rating by Lauren Helmbrecht
"Melissa thank you for taking your time with me over the phone, about the discussion about cars for my son that will be beneficial cost for me. You are making this transition as a single widowed mom easier and understandable. Im looking forward to continuing business with the company that you work for. Thank you again!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gabriel Cessna

September 12, 2025

5  out of  5
rating by Gabriel Cessna
"Jim is a great dude. Has time to spend on you unlike some of the other major insurance companies. You just know he's getting you the help you need. Thanks Jim."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Martha Wood

September 10, 2025

5  out of  5
rating by Martha Wood
"Anytime I've called from that first tentative time I've received the help I was asking for. The custo.er service is truly 5 star!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jason Wright

September 5, 2025

5  out of  5
rating by Jason Wright
"The agents are always very helpful and friendly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mr Filly

August 31, 2025

5  out of  5
rating by Mr Filly
"Walked in with my old policy from another company and within 15 minutes I was walking out with the same coverage for almost 1/3 less in price."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Megan Boberg

August 29, 2025

5  out of  5
rating by Megan Boberg
"Tara makes the process as easy as possible! Highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bill Ramsey

August 28, 2025

5  out of  5
rating by Bill Ramsey
"Also so helpful and available with great rates"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Betsy Priester

August 27, 2025

5  out of  5
rating by Betsy Priester
"Love this dtate garm agency. wonderful customer service. great pricing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"