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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Austin Freligh

April 8, 2026

5  out of  5
rating by Austin Freligh
"Top tier service!"
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Mike Hill

April 6, 2026

5  out of  5
rating by Mike Hill
"Great service always"
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Lois Wick

March 2, 2026

5  out of  5
rating by Lois Wick
"They are as always very helpful"
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flo isenhart

February 23, 2026

5  out of  5
rating by flo isenhart
"Much appreciate Jim and his team in Springville! They are always positive and helpful!"
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Bob Waite

January 29, 2026

5  out of  5
rating by Bob Waite
"Changing insurance to bundle with wife's. Took very little time. People at State farm very helpful. Thanks to all."
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Robert

January 18, 2026

5  out of  5
rating by Robert
"Excellent service and all of my questions were answered promptly along with a call back that was very nicely done by Isabel. All of the information on our home was updated and was needed for updated pricing and to be used in case of a fire.
Wonderful experience!"
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Joe Krzes

January 14, 2026

5  out of  5
rating by Joe Krzes
"Great service and friendly customer service"
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Christina Warner

December 22, 2025

5  out of  5
rating by Christina Warner
"The office of Jim Merenick and staff have always been a big help in any kind of situation I've had. They are very helpful and friendly!"
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Mrs Franchina

November 26, 2025

1  out of  5
rating by Mrs Franchina
"State farm does not save you money AT ALL , we have never had a claim or a ticket before state farm and during state farm insurance , But we never received any discounts or refunds for safe driving as they promote , my insurance kept going up and we were given excuses of ny taxes went up and other lies , the drive safe program is bogus too ! I was paying 167 dollars when I changed , now it’s 109 for the exact same insurance package ,"
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JACKIE O'DONNELL

November 19, 2025

5  out of  5
rating by JACKIE O'DONNELL
"Tara was most helpful, knowledgeable and customer service focused. Asset to company."
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Jordan Seltzer

November 4, 2025

5  out of  5
rating by Jordan Seltzer
"Tara was friendly, knowledgeable, and quick to respond to my questions! I had what I needed in less than an hour."
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Just Fun

October 30, 2025

5  out of  5
rating by Just Fun
"I like being a member of state farm insurance cuz the staff is very friendly and helpful"
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Tonya Stark

October 18, 2025

5  out of  5
rating by Tonya Stark
"This office is very helpful and efficient. I do not have any complaints at all.I would definitely recommend."
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Joseph Austin

October 17, 2025

5  out of  5
rating by Joseph Austin
"Agent answered all questions and

was friendly and helpful. I would give them a try you won't regret it"
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James Davis

October 16, 2025

5  out of  5
rating by James Davis
"Been dealing with this office since I was 16 years old. Best State Farm office out there. Cameron and Tara are a pleasure to work with these are the people for all your insurance needs."
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Lori Johnson

October 7, 2025

5  out of  5
rating by Lori Johnson
"When it was discovered that my dad's house insurance was cancelled due to non payment, the agents worked diligently to get another policy in place."
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Steve Smith

September 30, 2025

5  out of  5
rating by Steve Smith
"Always helpful and great customer service."
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Ashlyn Campbell

September 29, 2025

5  out of  5
rating by Ashlyn Campbell
"Cameron made it easy for me to switch to the office he works out of, he always let's me know when my insurance is due and what he can do to help if I'm running late on the payment for that month."
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Ken Kuwik

September 18, 2025

5  out of  5
rating by Ken Kuwik
"Very personable , knowledgeable and friendly"
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Jessica Wiede

September 16, 2025

5  out of  5
rating by Jessica Wiede
"Every time I call the office everyone is very helpful and friendly. They answer my questions quickly and are always nice in the phone."
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Lauren Helmbrecht

September 15, 2025

5  out of  5
rating by Lauren Helmbrecht
"Melissa thank you for taking your time with me over the phone, about the discussion about cars for my son that will be beneficial cost for me. You are making this transition as a single widowed mom easier and understandable. Im looking forward to continuing business with the company that you work for. Thank you again!"
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Gabriel Cessna

September 12, 2025

5  out of  5
rating by Gabriel Cessna
"Jim is a great dude. Has time to spend on you unlike some of the other major insurance companies. You just know he's getting you the help you need. Thanks Jim."
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Martha Wood

September 10, 2025

5  out of  5
rating by Martha Wood
"Anytime I've called from that first tentative time I've received the help I was asking for. The custo.er service is truly 5 star!"
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Jason Wright

September 5, 2025

5  out of  5
rating by Jason Wright
"The agents are always very helpful and friendly!"
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Derek Filighera

August 31, 2025

5  out of  5
rating by Derek Filighera
"Walked in with my old policy from another company and within 15 minutes I was walking out with the same coverage for almost 1/3 less in price."